Frequently Asked Questions
Everything you need to know about flexing your style with confidence.
How long does shipping take?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
How do I know which size to choose?
Each product page includes a detailed size guide. Our 'Flex Fit' items generally run true to size, but we recommend sizing up for a more oversized, streetwear look.
Are your materials sustainable?
At WHAT THE FLEX, we prioritize quality and ethics. 80% of our current collection is made from organic cotton and recycled polyester blends.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of purchase by contacting our support team.